Privacy Policy
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Effective Date: January 6, 2025
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Welcome to Freedom Support Services ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website ("Website") or engage with our services. By using our Website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
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Personal Information: Information that can identify you, such as your name, email address, phone number, and any other details you provide through forms or email communication.
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Non-Personal Information: Data that does not identify you, such as browser type, device information, IP address, and browsing behavior.
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Health Information: If you contact us regarding mental health services, we may collect information necessary to provide you with the appropriate services. This information is protected under applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
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2. How We Use Your Information
We may use the information we collect to:
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Provide and improve our mental health services.
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Respond to your inquiries and communicate with you.
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Process appointments and manage client relationships.
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Send updates, newsletters, or other communications (only with your consent).
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Monitor and improve the functionality of our Website.
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3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Secure server environments.
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Encryption protocols for data transmission.
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Regular monitoring for vulnerabilities and threats.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
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4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
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With service providers who assist us in operating our Website or delivering our services, provided they agree to keep your information confidential.
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When required by law, such as in response to a court order, subpoena, or other legal processes.
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To protect the rights, safety, or property of Freedom Support Services, our clients, or others.
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5. Your Rights
You have the following rights regarding your personal information:
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Access and Correction: You may request access to your personal information and request corrections if necessary.
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Opt-Out: You can opt-out of receiving marketing communications from us at any time.
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Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us at contact@myfreedomss.com.
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6. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some features of the Website may not function properly without cookies.
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7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
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8. Children's Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.
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10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Freedom Support Services
Email: contact@myfreedomss.com
P.O. Box 6762, Christiansburg, VA 24068